BDC Agent (Appointment Coordinator)

At Laking Toyota we hire to elevate our team. We are looking for people who challenge us to think differently and make us better. We are determined to build trusted remarkable relationships with our staff. We want to grow and not only focus on the bottom line but on the happiness and satisfaction of our customers and our team.


At Laking Toyota we are happy to be part of your great Journey!


We’re looking for a great Appointment Coordinator to join our group.  We offer a balanced work-life filled with a fun, energetic, and inclusive working environment. 


We offer:

· Health Benefits for you and your family

· Professional development and training.

· Social Events designed to foster a happy workplace culture.

· Employee Wellness Program

· RRSP Contributions

· Employee Discounts


Requirements:

· Must like wanting to work in a fun environment that produces results.

· Get satisfaction out of offering excellent service that can make a customer happy.

· Like to be valued and heard by being able to effectively communicate with all levels of management.

· Able to stay organized and manage time effectively when working alone or collaboratively with a team.


Who you are:

· Detail Oriented |High degree of accuracy with strong organizational and time-management skills. Handle confidential information in a professional and ethical manner.

· Strong Communicator | Speak tactfully and diplomatically with all levels of employees, across various disciplines. Maintain a calm and steady demeanor.

· Team Player | We all wear the hats that need wearing- it's a mentality that makes the team successful.


What you'll need:

· 2+ years of office phone experience

· Excellent interpersonal and communication skills.

· Exceptional attention to detail.

· Proven ability to prioritize tasks and meet deadlines.

· Experience processing a high volume of work in a deadline-driven environment an asset.

· Previous work experience in the automotive industry is considered an asset


Responsibilities include:

· Scheduling service appointments

· Verifying warranty coverage and checking for open recalls

· Handle incoming and outbound calls, emails, texts

· Communicate with customers regarding upcoming appointments or concerns

· Communicate with the Service department

· Other duties as required

 

Laking Toyota is a fast-growing full automotive dealership based in Sudbury the heart of Northern Ontario. We have a state-of-the-art building that offers our employees all the tools for success. Our community offers open space, freshwater lakes, pristine woodlands, recreational facilities, and affordable real estate opportunities.

 

Your journey begins with Laking Toyota!

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Laking Toyota
Department
Administration
Employment Type
Full Time
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